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Metro Milwaukee (262) 786-4900
Madison / Dane County (608) 234-5010


Frequently Asked Questions

How long can I keep the container?

Varies by location.


How soon after ordering can I get a container?

This depends on our schedule. Sometimes we can get a dumpster to your location same day. In other instances it may take a couple days. Generally you can expect delivery within 24 hours.


Can I have it placed on my lawn?

You can do so at your discretion. However, you are responsible for damage that may occur to the lawn during delivery or removal.


What if I need another container?

Simply contact our office and order and exchange. You will pay the same low price for an additional dumpster.


What are the unacceptable materials items for roll-off containers?

Hazardous waste, dirt, industrial waste, chemical products, oil filters, herbicides & pesticides, radioactive material, solvents, paint (except completely dried latex paint cans, no liquids), other flammable liquids, aerosol cans, propane tanks, motor oil, transmission oil/lubricating/hydraulic oil/oil filters, contaminated oils (mixed with solvents, gasoline, etc.), antifreeze, appliances, petroleum-contaminated soil/lead paint chips, tires, batteries, computers, monitors, televisions, microwaves, fluorescent tubes, railroad ties, medical waste, asbestos, animals, barrels, all liquids. Material must be level at the top of the container; nothing can be sticking out of the top. Additional requirements may apply based upon locality. Liability for appropriate waste remains with the customer.


Will it damage my new driveway?

The contractor highly recommends that the customer protect any surface where the roll-off is going to be placed with a 4' x 8' sheet of plywood. Customer affirms that any right-of-way provided by customer (disclosed in delivery questions) for the roll-off container is sufficient to bear the weight of all contractors' equipment and vehicles required to perform the contracted service. The customer assumes all liabilities for damages to private driving surfaces, pavement or road surfaces and entire container placement site. The contractor shall not be responsible for any damages to any private driving surface, pavement or accompanying subsurface of any route associated to perform the service that was contracted.


Can I put the container on the street?

Please check with your local municipality. Permits may be required. It will be your responsibility to obtain the proper permit, and to comply with the additional requirements of your local governing body. This often includes placing flashing barricades, cones, etc around the container.


What if the driver comes for delivery or removal and I am not ready for the container to be dropped or removed?

Please note trip charges will incur a supplementary cost of $150 per visit from the initial quote. Common causes of trip charges are containers being filled well over the level line, cars blocking safe access to the container, or site conditions such as snow, ice, or soft soil, and many others.


Will I be billed for extra weight?

Yes, if your tonnage goes over the included tons quoted in your order you will be charged additional costs.


Is it necessary for someone to be there when they deliver or remove my container?

It is not necessary to have someone onsite for delivery or removal of the container. However, please be as specific as possible when answering the delivery questions, as the driver will use their best judgment and place the container in the safest accessible area when delivering the container. If an onsite contact is not available for delivery, you will be responsible for all charges involved with relocation of the dumpster should it be necessary. For removal; customer agrees to provide unobstructed access to the equipment on the scheduled pick-up day; if equipment is inaccessible customer is subject to additional pick-up charges, as terms and conditions apply.


What size dumpster should I get?

It is very hard for us to suggest a good dumpster size for several reasons. First of all, we have not seen the debris you wish to have disposed, so it is hard for us to guess the volume of your debris. The second part is that we do not want to suggest a size that is too small for your needs, forcing you to order another dumpster. Likewise, we do not want to suggest a size too large, making you feel scammed. We humbly suggest over-estimating the amount of your debris. We will happily provide you with the dimensions of your dumpster so that you can better estimate how much can go in it safely. Thank you for your understanding.